Return & Refund Policy
Thanks for shopping at Alterseat.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 calendar days to return an item from the date you received it and change/upgrade to any item in our store.
To be eligible for a return, your item must be unused and in the same condition that you received it. Reason for return has to be either having a part damaged or missing.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
All goods sold are not refundable.
You can opt for store credit which we will refund for 100% of the product value
You will receive the credit within a certain amount of days, depending on your card issuer's policies.